Privacy Policy

1. Introduction

Welcome to Reconepal. We are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our reconciliation platform. By using Reconepal, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Your name, email address, and password when you register on Reconepal.
• Business Information: Company name, business type, and party details you add to the platform.
• Financial Data: Invoices, financial records, and accounting data you upload or submit for reconciliation purposes.
• Usage Data: IP address, browser type, device information, and activity logs to improve platform performance.

3. How We Use Your Information

We use your information to:

• Provide and operate the reconciliation services on the platform.
• Enable party management and reconciliation workflows between users.
• Send important account notifications, updates, and support responses.
• Improve platform features, performance, and user experience.
• Comply with legal obligations and prevent fraudulent activity.

4. Sharing of Information

Reconepal does not sell or rent your personal or financial data to third parties. We may share your information only in the following circumstances:

• With Parties You Add: When you initiate a reconciliation, relevant financial data is shared with the parties involved as part of the workflow.
• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics) under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or a valid legal process such as a court order.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your financial and personal data. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use strong passwords and keep your credentials confidential.

6. Data Retention

We retain your account and financial data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by applicable law or for legitimate business purposes such as dispute resolution.

7. Your Rights

As a Reconepal user, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing where applicable.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at support@reconepal.com.

8. Cookies

Reconepal uses cookies and similar tracking technologies to maintain your session, remember preferences, and analyze platform usage. You may disable cookies through your browser settings, but doing so may affect certain platform functionalities.

9. Third-Party Links

Our platform may contain links to third-party websites or services. Reconepal is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on the platform. Continued use of Reconepal after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@reconepal.com.